FAQ's
Everything You Need to Know
FAQ's
Everything You Need to Know
What is LUKI-AI?
Luki AI is an AI consultancy that helps businesses streamline operations, boost productivity, and save time with AI-powered solutions. From AI employees to process automation and training, we make AI simple, practical, and accessible for businesses of all sizes.
Luki AI is for business owners, professionals, and teams looking to save time, improve efficiency, and stay ahead with AI-driven solutions—whether you’re a startup, SME, or enterprise.
Luki AI helps businesses streamline operations, enhance engagement, and boost productivity through AI-powered solutions. From AI assistants and chatbots for customer service to process automation, AI-driven avatars, and strategic training, we help businesses save time, optimize workflows, and stay ahead in the evolving digital landscape.
LUKI-AI empowers businesses with practical AI solutions to enhance efficiency, customer engagement, and decision-making. Our AI assistants and chatbots handle customer inquiries 24/7, freeing up staff for high-value tasks, while automation streamlines repetitive processes like data entry, reporting, and appointment scheduling. AI-driven avatars personalize customer interactions, improving retention and sales, and our tailored AI training helps teams adopt and integrate AI seamlessly. Whether it's optimizing workflows, boosting productivity, or future-proofing operations, we provide businesses with the tools to scale smarter and stay competitive in an AI-driven world.
Luki AI makes AI simple, practical, and tailored to your business needs. We focus on real-world impact—helping you save time, increase efficiency, and stay ahead of the competition. Our hands-on approach ensures seamless integration, no fluff, just results. Plus, we prioritize user-friendly solutions that eliminate AI overwhelm, so you can focus on growth without the tech headaches. We are on a mission to fix customer service and promote a high standard of universal support.
LUKI-AI Agents are custom-built virtual assistants designed to automate tasks, streamline operations, and enhance customer engagement.
When you book a demo or onboarding call, we start by understanding your business needs and goals. You’ll complete a short onboarding form, which helps us train your AI agent to align with your workflows, industry-specific language, and customer interactions. Once trained, we handle implementation, integrating the agent into your existing systems with minimal disruption. Our team provides ongoing support, monitoring performance and making refinements to ensure the AI delivers high-quality, consistent results.
Whether it’s customer support, lead generation, or internal automation, Luki AI Agents evolve with your business to maximize efficiency and impact.
What data sources do you support?
LUKI-AI Agents integrate with a wide range of data sources to provide accurate and relevant responses.
They can pull information from websites, knowledge bases, CRMs like HubSpot and Salesforce, business tools such as MondayCRM, and structured data stored in databases or spreadsheets like Google Sheets and Excel. They also process emails, documents, and PDFs for deeper contextual understanding.
For more advanced automation, LUKI-AI supports API connections and custom integrations, allowing seamless adaptation to your existing workflows while ensuring smooth data retrieval and processing for optimal performance.
LUKI AI employs robust security measures including data encryption, regular audits, and compliance with GDPR to ensure your business data is protected and handled with the utmost care.
For those in the healthcare industry, we also offer Health Insurance Portability and Accountability Act (HIPAA) compliance to ensure the upmost security.
Talking to an AI agent offers a quick, efficient, and reliable way to access information and solve problems without the need for human intervention. AI agents are available 24/7, meaning users can get immediate support and answers to queries at any time, reducing wait times and increasing productivity.
They can handle routine tasks, such as answering FAQs, processing orders, or providing personalized recommendations, which frees up human teams to focus on more complex and strategic work. The convenience, accuracy, and availability make interacting with AI agents a smart choice for businesses and customers looking to optimize their time and operations.
Customers interact with LUKI-AI agents through a seamless, intuitive interface integrated directly into your website and business platforms. They can chat or speak with the agent using a familiar messaging or voice-enabled system, and our advanced natural language processing ensures quick, accurate responses in real time.
This integration means that when customers have a question or need support, they receive personalized, 24/7 assistance that taps into your existing data and systems, making their experience smooth and efficient.
Your LUKI-AI agent can typically be up and running within 7-10 business days after your initial onboarding. We'll start with a tailored training session to align the agent with your specific workflows, integrate it with your systems, and provide continuous support to ensure it meets your needs. This process ensures a swift and smooth launch so you can start experiencing the benefits as soon as possible.
At LUKI AI, our pricing is designed to offer flexible options based on your specific needs. For example, our web agents start at £97 per month, which includes 2,000 message credits, with any additional messages billed at £0.03 per message. Our MCTB package is priced from £197 per month and covers up to 6,000 messages, with the same rate for extra usage. For text and voice agents, pricing works on a monthly basis for 6,000 messages or minutes, plus a setup fee per branch, and includes the first month's subscription.
If someone tries to get our agent to say something inappropriate, our system's robust content moderation and safety protocols kick in. Our AI is trained on ethical guidelines that prevent harmful or offensive outputs. In cases where a request might lead to problematic content, the agent is designed to either refuse the request or provide a neutral, safe response. We also continuously monitor and update our filters to ensure that all interactions remain professional and respectful. You can also set custom instructions to add rules for your agents, like avoiding certain topics altogether.
When our LUKI AI agent encounters a question for which it doesn’t have enough data, it will prompt the user for additional context or clarification. This approach ensures that the response is accurate and reliable.
If sufficient information still isn’t available, the agent will indicate that it’s unable to provide a complete answer at the moment and may suggest reaching out to our support team for further assistance. This helps maintain trust and ensures the quality of every interaction.
LUKI AI offers a comprehensive onboarding process and ongoing training resources, including webinars, tutorials, and a responsive customer service team to ensure you and your staff can use the platform effectively.
Many users begin to see improvements in operational efficiency and customer engagement within the first few weeks of implementing LUKI AI, with more significant growth and ROI typically observable within a few months.
At LUKI AI, you retain full ownership of your intellectual property (IP. The data, content, and processes you provide for the AI agents to learn and interact with remain your property. While LUKI AI helps integrate and develop these systems to suit your needs, we do not claim ownership over your data, brands, or any content you provide.
Our role is to empower your business with AI-driven solutions, ensuring that your IP is secure and fully under your control. for a few secondsYour data, content, and customizations created specifically for your business are entirely yours. LUKI AI retains ownership of our proprietary technology and underlying algorithms, while you receive a license to use our platform to enhance your operations. This means you control your intellectual property while benefiting from our innovative tools.
From Hubspot, to Go High Level, Monday.com, Facebook, Instagram etc, your LUKI AI agent is designed for seamless integration into a wide range of platforms and systems. It can be embedded on your website, within your CRM and customer support tools, and connected to social media channels, email systems, and messaging apps. Additionally, it can integrate with enterprise resource planning (ERP) systems, databases, and various third-party APIs, ensuring that it works with the tools you already use. This flexibility means your agent can streamline workflows, improve customer interactions, and enhance data management across your entire digital ecosystem.
LUKI AI’s agents are built specifically for business, seamlessly integrating with your existing systems and tailored to your operational needs. While ChatGPT is a general-purpose conversational model designed to generate responses based on broad data, LUKI AI is customized to provide actionable, real-time support for tasks such as customer engagement, workflow automation, and data management. In short, we offer a purpose-built solution that combines the versatility of AI with the precision of business integration, ensuring you get the right response every time, securely and efficiently.
Tracking the ROI of your AI agent involves setting clear performance metrics from the outset. Begin by identifying key performance indicators that align with your business goals—such as conversion rates, lead generation, response times, and overall revenue impact. Use integrated analytics dashboards to monitor these metrics in real time, comparing the data to your baseline performance before implementation. Additionally, measure indirect benefits like time saved on repetitive tasks, cost reductions, and improvements in customer satisfaction. By regularly reviewing these metrics and correlating them with operational efficiencies and sales growth, you'll have a comprehensive view of your AI agent’s impact and can adjust strategies to continuously improve ROI.
AI made simple.
Our Story
Careers
Affiliates
Contact us
AI made simple.
Our Story
Careers
Affiliates
Contact us